Mastercard Casino NZ: Deposits, Fees and the Sites That Accept It

Card payments still carry the New Zealand online casino market. Not bank transfers, not vouchers, not the crypto rails that get all the attention. When Kiwis fund a real-money account, a debit or credit card sits behind a large share of those transactions, and Mastercard is the single most widely accepted card brand across licensed and offshore operators serving NZ players in 2026.

What follows is a working breakdown of how Mastercard deposits and withdrawals actually behave at NZ-facing casinos: which operators take the card, what fees appear, how long payouts take, how the Gambling Commission and offshore regulators handle complaints, and where the practical traps sit. Numbers are drawn from published operator terms and public regulatory material. Where a figure depends on your bank or card issuer, that is flagged plainly.

Why Mastercard Still Dominates NZ Casino Payments

Mastercard processes payments in more than 210 countries and territories and settles in over 150 currencies. That reach matters for a small market like New Zealand, where a casino accepting Visa and Mastercard can serve almost every adult with a bank account without building local payment infrastructure.

Two structural facts keep the card on top. First, debit cards issued by ANZ, ASB, BNZ, Westpac and Kiwibank all carry the Mastercard or Visa logo, so the "Mastercard casino" label in practice means "your everyday EFTPOS card works here." Second, card deposits clear instantly at the operator's end, which is why casinos list them as an instant method while bank transfers can take 1 to 3 business days.

The trade-off is on the withdrawal side. Casinos love taking card deposits because the money arrives in seconds. They are far slower to send money back to the same card, partly because of how card networks handle gambling merchant codes and partly because operators prefer to push payouts through bank transfer or e-wallet rails they control.

Is Mastercard a debit card, a credit card, or both at NZ casinos?

Both work at most operators, but the practical behaviour differs. A Mastercard debit card draws directly from your transaction account, so the deposit fails if funds are short and no interest accrues. A Mastercard credit card adds the deposit to your revolving balance, which means a NZ$100 deposit on a credit card with 20.5% p.a. interest costs roughly NZ$1.71 per month if left unpaid. Several NZ-facing casinos block credit cards entirely and accept debit only.

How Mastercard Deposits Work at NZ-Facing Casinos

The mechanics are uniform across nearly every operator. You open the cashier, select Mastercard, enter the card number, expiry, CVV and cardholder name, choose an amount, and confirm. The casino's payment processor authorises the charge, your bank releases the funds, and the balance updates before the page finishes loading.

What varies is the surrounding rule set. Minimum deposits, maximum deposits, currency conversion, bonus eligibility and verification requirements all differ by operator, and those differences decide whether a card deposit is worth making at all.

What are the typical Mastercard deposit limits at NZ casinos?

Minimums cluster between NZ$10 and NZ$30. Maximums sit anywhere from NZ$1,000 to NZ$10,000 per single transaction, with daily caps often set lower than the per-transaction ceiling. JackpotCity, Spin Casino and Royal Vegas commonly run a NZ$10 minimum and a NZ$1,000 per-transaction cap, while larger operators such as Bet365 and 22bet advertise higher ceilings on request.

Are there fees on Mastercard casino deposits in New Zealand?

Casinos rarely charge a deposit fee. Your bank might. Most NZ banks treat gambling transactions as cash advances on credit cards, which triggers a cash advance fee (typically 2% to 3% of the amount, minimum NZ$3 to NZ$5) plus immediate interest from the transaction date. Debit card deposits usually avoid this, though some issuers apply an international transaction fee of 1.5% to 2.5% when the casino's processor is offshore.

How fast do Mastercard deposits appear in the casino balance?

Instant in almost every case. The authorisation happens in real time, and the casino credits the balance within seconds of the confirmation screen. If the balance does not update within 5 minutes, the transaction has either failed at the bank or been flagged for manual review, and you should check the cashier history before retrying.

OperatorMin DepositMax Per TransactionDeposit FeeMastercard Withdrawal
JackpotCityNZ$10NZ$1,000NoneYes, 1-3 days
Spin CasinoNZ$10NZ$1,000NoneYes, 1-3 days
Royal VegasNZ$10NZ$1,000NoneYes, 1-3 days
LeoVegasNZ$10NZ$5,000NoneBank transfer only
Bet365NZ$10NZ$10,000NoneYes, 1-5 days
22betNZ$1NZ$5,000NoneBank transfer only
SpinBetNZ$20NZ$2,500NoneBank transfer only
Winz.ioNZ$20NZ$4,000NoneCrypto only

Mastercard Withdrawals: The Slow Lane

Getting money out by card is where the method loses its shine. Casinos process withdrawal requests in two stages: internal approval (usually 24 to 48 hours, sometimes longer on weekends) and payment transmission. Card payouts then take an additional 1 to 5 business days to land, depending on the operator's banking partner.

Some casinos do not return funds to Mastercard at all. They accept card deposits but route all withdrawals through bank transfer, e-wallets or crypto, which forces a method mismatch. That mismatch is legal and common, but it creates a verification headache: many operators require you to withdraw via the same method you deposited with, at least for the first payout.

Why do some casinos refuse Mastercard withdrawals?

Card networks classify gambling under a restricted merchant category in several jurisdictions, and some acquiring banks will not process gambling refunds back to cards. Operators respond by disabling card payouts and using bank transfer instead. It is a processing constraint, not a statement about your account.

How long does a Mastercard casino withdrawal take in NZ?

Expect 1 to 3 business days at well-run operators and up to 5 at slower ones. Add the internal pending period, typically 24 to 48 hours, and a realistic total is 2 to 5 business days from request to cleared funds. E-wallet withdrawals at the same casinos often complete in under 24 hours.

Which NZ-Facing Casinos Accept Mastercard?

The list below covers operators that actively serve New Zealand players in 2026, accept Mastercard for deposits, and hold either an offshore licence or operate under a regulatory framework that permits NZ customers. Licence status matters, and it is worth checking before you deposit.

JackpotCity

Licensed in Malta by the MGA, operating since 1998, and running Microgaming and Evolution titles. Mastercard deposits from NZ$10, no deposit fee, and a welcome package spread across four deposits. Withdrawals back to card are supported with a 1 to 3 day window after the internal pending period.

Spin Casino

MGA-licensed, part of the same group as JackpotCity, and known for a clean cashier. Mastercard is a first-class deposit method here, with a NZ$10 minimum and NZ$1,000 per-transaction cap. The 24-hour pending period is shorter than most competitors, which shaves a full day off card payouts.

SpinBet

A newer NZ-facing brand with a Curacao licence. Mastercard deposits start at NZ$20 and the cashier pushes withdrawals through bank transfer rather than card. Game library leans on Pragmatic Play and Hacksaw slots, with a sportsbook attached.

Winz.io

Crypto-first operator that also takes Mastercard for deposits. Withdrawals are crypto-only, so card users face a method mismatch on the way out. If you want card in and card out, this is not the right fit, despite the strong slot selection from NetEnt and NoLimit City.

Zodiac Casino

Part of the Casino Rewards group, MGA-licensed, and running Microgaming software. Mastercard deposits are accepted with a NZ$10 minimum. The standout is the NZ$1 deposit welcome offer, which is genuinely one of the lowest entry points in the market.

Bet365

UK Gambling Commission and MGA licensed, with the widest payment menu of the group. Mastercard deposits and withdrawals both work, with a NZ$10 minimum and higher ceilings than most. The sportsbook integration makes it a dual-purpose account.

Lucky Nugget Casino

Microgaming-powered, MGA-licensed, and one of the oldest brands still serving NZ. Mastercard deposits from NZ$10, standard 24 to 48 hour pending period, and card withdrawals supported. The slot library is deep but the live dealer section is thinner than LeoVegas or Evolution-heavy operators.

Spinbit

Curacao-licensed operator with a modern interface and a Mastercard deposit route. Minimum sits at NZ$20. Withdrawals route through bank transfer. Bonus terms are on the tighter side, with wagering around 40x on the welcome offer.

Royal Vegas

MGA-licensed, Microgaming and Evolution content, and a Mastercard cashier that handles both directions. NZ$10 minimum, no deposit fee, and a loyalty programme that actually pays out in real value rather than points theatre.

Ruby Fortune

Same group as Royal Vegas and JackpotCity, MGA-licensed, and Mastercard-friendly. NZ$10 minimum deposit. The live casino section is the strongest part of the offer, with Evolution tables running 24/7 in NZ time zones.

LeoVegas

Swedish-founded, MGA-licensed, and known for fast withdrawal processing. Mastercard deposits are instant, but card withdrawals are not supported, so payouts go via bank transfer. The mobile experience is the best in the group, which matters if you play on a phone.

Sky City Casino

The only operator on this list with a physical NZ presence, running land-based casinos in Auckland, Hamilton, Queenstown and Christchurch. Its online platform operates under a separate offshore arrangement. Mastercard is accepted, and the brand recognition is unmatched locally.

Betway

UKGC and MGA licensed, with a strong sportsbook and a Mastercard cashier that handles deposits and withdrawals. NZ$10 minimum. Withdrawal processing is typically 24 hours internal, then 1 to 3 days to card.

Casumo

MGA-licensed, gamification-heavy interface, and Mastercard accepted for deposits. Withdrawals route through bank transfer. The site's structure rewards frequent play with missions and rewards, which suits some players and irritates others.

Rizk

Same parent group as Casumo, MGA-licensed, and Mastercard-friendly on the deposit side. Withdrawals via bank transfer. The wheel-based rewards system is the defining feature.

BitStarz

Curacao-licensed, crypto-focused but accepts Mastercard for deposits. Withdrawals are crypto or bank transfer. The game library is one of the largest anywhere, with over 5,000 titles from providers including Pragmatic Play, NetEnt and Play'n GO.

PlayOJO

UKGC and MGA licensed, and the only major operator running a no-wagering bonus model. Mastercard deposits work; withdrawals go via bank transfer. If you dislike wagering requirements, this is the cleanest offer in the market.

Royal Panda

MGA-licensed, Mastercard accepted, and part of the same group as LeoVegas. Withdrawals route through bank transfer. The interface is clean and the live casino section is solid.

Videoslots

MGA-licensed, with one of the largest slot libraries in the industry (over 8,000 titles at last count). Mastercard deposits are accepted. Withdrawals via bank transfer. The Battle of Slots feature is unique to this operator.

Casino Days

Curacao-licensed, Mastercard accepted, and a strong bonus structure on the welcome offer. Withdrawals via bank transfer. Game library leans heavily on Pragmatic Play and BGaming.

22bet

Curacao-licensed, sportsbook-first, and Mastercard accepted with a NZ$1 minimum deposit. Withdrawals via bank transfer or crypto. The bonus terms are aggressive but the wagering is high, often 50x on the bonus amount.

1xBet

Curacao-licensed, similar structure to 22bet, and Mastercard accepted. Withdrawals via bank transfer. The sportsbook is the main draw, with a casino attached rather than the reverse.

Stake

Curacao-licensed, crypto-native, and Mastercard accepted for deposits in some regions. Withdrawals are crypto-only. The provably fair system is the differentiator for players who care about verifiable outcomes.

Roobet

Curacao-licensed, crypto-focused, and Mastercard accepted for deposits. Withdrawals are crypto. The site is known for its original games and streamer partnerships.

Wildz

MGA-licensed, Mastercard accepted, and a loyalty system that pays out in real bonus cash rather than points. Withdrawals via bank transfer. Game library is solid across Pragmatic Play, NetEnt and Push Gaming.

Casino Kingdom

MGA-licensed, Mastercard-friendly, and part of a group that includes several other NZ-facing brands. Withdrawals via bank transfer. Welcome bonus is standard fare with 35x wagering.

Platinum Play

MGA-licensed, Microgaming-powered, and one of the longer-running NZ-facing brands. Mastercard deposits from NZ$10. Withdrawals via card or bank transfer.

Grand Mondial

MGA-licensed, part of the Casino Rewards group, and Mastercard accepted. The NZ$1 deposit welcome offer is the headline feature, similar to Zodiac Casino.

Yukon Gold Casino

MGA-licensed, Casino Rewards group, and Mastercard-friendly. NZ$1 minimum welcome deposit. The slot library is Microgaming-heavy with some Evolution live tables.

Quatro Casino

MGA-licensed, Casino Rewards group, and Mastercard accepted. NZ$1 welcome deposit. The site design is dated but the payment processing is reliable.

Mummys Gold

MGA-licensed, Casino Rewards group, and Mastercard accepted. NZ$1 welcome deposit. One of the older brands still operating in the NZ-facing market.

Casino Classic

MGA-licensed, Casino Rewards group, and Mastercard accepted. NZ$1 welcome deposit. Standard Microgaming library with a loyalty programme attached.

River Belle Casino

MGA-licensed, Casino Rewards group, and Mastercard accepted. NZ$1 welcome deposit. The brand has been running since the early 2000s and has a stable payment record.

Gaming Club

MGA-licensed, Casino Rewards group, and Mastercard accepted. NZ$1 welcome deposit. Microgaming content with a solid live dealer offering.

Spin Galaxy

Curacao-licensed, Mastercard accepted, and a modern interface. Withdrawals via bank transfer. Bonus terms sit around 40x wagering on the welcome package.

Galactic Wins

Curacao-licensed, Mastercard accepted, and a space-themed interface. Withdrawals via bank transfer. Game library includes Pragmatic Play, Hacksaw and Relax Gaming.

Luxury Casino

MGA-licensed, Casino Rewards group, and Mastercard accepted. NZ$1 welcome deposit. Premium branding with the same underlying payment infrastructure as the rest of the group.

Casino Extreme

Curacao-licensed, Mastercard accepted, and a long-running RTG-powered brand. Withdrawals via bank transfer or crypto. The RTG game library is the differentiator.

Mr Pacho

Curacao-licensed, Mastercard accepted, and a strong bonus structure. Withdrawals via bank transfer. Game library leans on Pragmatic Play and Hacksaw.

Colosseum Casino

Curacao-licensed, Mastercard accepted, and part of a group with several other brands. Withdrawals via bank transfer. Welcome bonus with 40x wagering.

Neon Vegas

Curacao-licensed, Mastercard accepted, and a neon-themed interface. Withdrawals via bank transfer. Game library includes NetEnt, Pragmatic Play and BGaming.

Wazamba

MGA-licensed, Mastercard accepted, and a strong gamification layer. Withdrawals via bank transfer. Game library is broad, with over 4,000 titles.

PlayAmo

Curacao-licensed, Mastercard accepted, and a large game library. Withdrawals via bank transfer. Welcome package spread across multiple deposits with 40x wagering.

Casimba

UKGC and MGA licensed, Mastercard accepted, and a clean interface. Withdrawals via bank transfer. Game library includes Pragmatic Play, NetEnt and Microgaming.

Dunder

MGA-licensed, Mastercard accepted, and a strong loyalty programme. Withdrawals via bank transfer. Game library is broad and the live casino section is solid.

21Casino

MGA-licensed, Mastercard accepted, and part of the same group as Dunder. Withdrawals via bank transfer. Welcome bonus with 35x wagering.

Casino Friday

MGA-licensed, Mastercard accepted, and a well-regarded bonus structure. Withdrawals via bank transfer. Game library leans on Pragmatic Play and Push Gaming.

Betsson

MGA and UKGC licensed, Mastercard accepted, and one of the larger European operators serving NZ. Withdrawals via bank transfer. Sportsbook and casino integrated.

TonyBet

MGA-licensed, Mastercard accepted, and a sportsbook-first operator. Withdrawals via bank transfer. Casino section is smaller but well-curated.

Fees, Limits and the Real Cost of Card Deposits

The casino side is straightforward. The bank side is where money leaks. Understanding the difference between what the operator charges and what your issuer charges is the single most useful thing you can do before making a Mastercard deposit at an NZ-facing casino.

What fees does your NZ bank charge for casino Mastercard deposits?

Credit card gambling transactions are treated as cash advances by most NZ issuers. That means a cash advance fee of 2% to 3% (minimum NZ$3 to NZ$5) plus interest from the day of the transaction, typically 20% to 22% p.a. Debit card deposits usually avoid the cash advance fee but may trigger a 1.5% to 2.5% international transaction fee if the casino's processor is offshore.

How do currency conversion costs work?

Most NZ-facing casinos price in NZD, so no conversion applies. Where a casino prices in USD or EUR, your bank converts at its own rate plus a margin of 2% to 3%. On a NZ$500 deposit, that margin costs NZ$10 to NZ$15 before any other fee.

What are the daily and monthly deposit limits?

Operator limits vary. A common structure is NZ$1,000 per transaction, NZ$5,000 per day and NZ$20,000 per month, though higher limits are available on request after verification. Your bank may impose its own daily card limits, often NZ$5,000 to NZ$10,000 for debit cards.

Do Mastercard deposits qualify for casino bonuses?

At most operators, yes. Card deposits are typically bonus-eligible, unlike some e-wallet and crypto methods that are excluded from welcome offers. The catch is wagering: standard requirements sit between 30x and 50x the bonus amount, and some operators cap the maximum bet while wagering at NZ$5 per spin.

Regulator Role: How Authorities Monitor Compliance and Handle Complaints

Licence status decides what happens when something goes wrong. An operator licensed by the Malta Gaming Authority (MGA) operates under a framework that requires complaint handling, player fund segregation and regular compliance reporting. A Curacao-licensed operator operates under a lighter framework with fewer player protections.

The practical difference shows up in disputes. If an MGA-licensed casino refuses to pay a legitimate withdrawal, you can escalate to the MGA's complaints procedure after exhausting the operator's internal process. If a Curacao-licensed casino does the same, the escalation path is thinner and slower.

How does the Malta Gaming Authority monitor Mastercard transactions?

The MGA requires licensees to report on payment flows, maintain player fund segregation, and comply with anti-money-laundering rules. Mastercard deposits are covered by these requirements. In practice, this means an MGA-licensed casino must keep player funds separate from operating capital, which protects balances if the operator fails.

What does the UK Gambling Commission require of card-accepting operators?

The UKGC requires licensees to verify customer identity, monitor for problem gambling, and comply with strict advertising rules. UKGC-licensed operators serving NZ players apply these standards globally, which is why Bet365, Betway and PlayOJO tend to have more robust verification procedures than Curacao-licensed competitors.

How does Curacao licensing differ for player complaints?

Curacao licences are issued to the operator's corporate entity, not to the brand, and the complaints process is less structured than the MGA's. In practice, a Curacao-licensed operator may resolve a dispute internally without any external oversight. This is not a reason to avoid the licence class entirely, but it is a reason to check the operator's track record before depositing.

Can you escalate a Mastercard dispute through your bank?

Yes, in limited circumstances. If you deposited with a Mastercard and the casino failed to credit your balance, you can raise a chargeback with your card issuer. Chargebacks for gambling transactions are difficult to win because the merchant can produce evidence of the deposit. Banks generally require you to exhaust the casino's internal complaints process first.

What is the NZ regulatory position on offshore casinos?

New Zealand's Gambling Act 2003 restricts domestic online casino operations, but it does not criminalise NZ residents playing at offshore-licensed sites. The Department of Internal Affairs regulates domestic gambling, while offshore operators fall outside its direct authority. This is why most NZ-facing casinos hold MGA, UKGC or Curacao licences rather than a NZ licence.

How do regulators respond to player complaints about Mastercard withdrawals?

The MGA requires licensees to respond to complaints within a defined timeframe, typically 8 weeks, before the player can escalate to the regulator. The UKGC has a similar structure via its Alternative Dispute Resolution (ADR) providers. Curacao has no equivalent requirement, which is why disputes at Curacao-licensed operators can drag on indefinitely.

Verification, KYC and Why Your First Mastercard Withdrawal Takes Longer

Every licensed operator must verify your identity before processing a withdrawal. This is a regulatory requirement, not an operator quirk. The verification process typically requires a photo ID, a proof of address dated within the last 3 months, and sometimes a photo of the card used for the deposit.

Card verification is the step that catches people out. Some operators ask for a photo of the Mastercard with the middle digits masked, to confirm you are the cardholder. If you deposited with a card that is not in your name, the withdrawal will be blocked and the account may be closed.

How long does KYC take at NZ-facing casinos?

At well-run operators, verification completes within 24 hours of document submission. At slower ones, it can take 3 to 5 business days. Submitting documents before your first withdrawal request avoids the delay entirely.

What documents do you need to verify a Mastercard deposit?

Standard requirements are a passport or driver's licence, a utility bill or bank statement dated within 3 months, and a photo of the Mastercard used for the deposit with the middle 8 digits covered. Some operators also request a selfie holding the ID document.

Can you use someone else's Mastercard at an NZ casino?

No. Third-party deposits violate the terms of every licensed operator and will trigger account closure and forfeiture of winnings if detected. The cardholder name must match the account holder name. This rule exists to prevent money laundering and is enforced strictly by MGA and UKGC licensees.

Responsible Gambling and Self-Exclusion in New Zealand

Gambling in New Zealand is restricted to adults aged 18 and over. If you are under 18, you cannot legally gamble at any NZ-facing casino, and licensed operators are required to verify age before allowing deposits.

If gambling is causing harm, support is available. The national gambling helpline in New Zealand is 0800 654 655, operated by the Ministry of Health and available 24 hours a day. The Gambling Helpline also offers text support on 8006 and online chat via gamblinghelpline.org.nz.

Self-exclusion is available through two routes. Multi-operator self-exclusion in New Zealand is administered by the Department of Internal Affairs and covers all licensed NZ gambling venues, including pubs and TAB outlets. For online casinos, self-exclusion is handled at the operator level, and most MGA and UKGC licensees participate in cross-operator schemes within their jurisdictions. If you self-exclude at one operator, check whether the scheme extends to others before assuming you are covered everywhere.

Deposit limits, session timers and reality checks are available at most NZ-facing operators and can be set directly in the account settings. Setting a deposit limit before you start playing is more effective than trying to reduce one after a losing session.

Frequently Asked Questions

Can I use Mastercard at NZ online casinos?

Yes, at most NZ-facing operators. JackpotCity, Spin Casino, Bet365, LeoVegas and dozens of others accept Mastercard for deposits. Withdrawals back to Mastercard are supported at some operators but not all, so check the withdrawal methods before depositing if card payouts matter to you.

Is Mastercard a safe way to deposit at a casino?

Card payments are encrypted and processed through the same networks that handle your everyday banking, so the transaction itself is secure. The variable is the operator. Stick to MGA or UKGC-licensed sites and the payment layer is as safe as any other card transaction.

Why was my Mastercard casino deposit declined?

Common causes are insufficient funds, a bank block on gambling transactions, an incorrect CVV or expiry date, or a mismatch between the cardholder name and the casino account name. Some NZ banks block gambling transactions by default, and you may need to contact your bank to lift the block.

How long do Mastercard withdrawals take from NZ casinos?

Typically 2 to 5 business days from request to cleared funds. The internal pending period is 24 to 48 hours at most operators, followed by 1 to 3 business days for the card network to process the payment. Weekend requests can add another day.

Do NZ casinos charge fees for Mastercard deposits?

Casinos almost never charge deposit fees. Your bank might. Credit card gambling transactions are usually treated as cash advances, triggering a fee of 2% to 3% plus interest from the transaction date. Debit card deposits generally avoid this.

Can I get a bonus when depositing with Mastercard?

At most operators, yes. Card deposits are usually bonus-eligible, unlike some e-wallet and crypto methods. Wagering requirements typically sit between 30x and 50x the bonus amount, and maximum bets while wagering are often capped at NZ$5 per spin.

What is the minimum Mastercard deposit at NZ casinos?

Common minimums are NZ$10 to NZ$20. Some operators, including 22bet, accept as little as NZ$1. The Casino Rewards group (Zodiac Casino, Grand Mondial, Yukon Gold) runs a NZ$1 welcome deposit offer that is one of the lowest entry points in the market.

Which regulator protects NZ players at Mastercard casinos?

It depends on the operator's licence. MGA-licensed casinos offer the strongest complaint escalation path. UKGC-licensed operators apply strict verification and responsible gambling standards. Curacao-licensed operators have a lighter framework with fewer player protections, so check the licence before depositing.

The Bottom Line on Mastercard Casinos in NZ

Mastercard remains the most practical deposit method for NZ players in 2026. It is accepted almost everywhere, deposits clear instantly, and the fees are usually on the bank side rather than the casino side. The trade-off is on withdrawals, where card payouts are slower than e-wallets and unavailable at some operators entirely.

If card-in, card-out matters to you, JackpotCity, Spin Casino, Royal Vegas, Bet365 and Betway all support both directions. If you are happy to deposit by card and withdraw by bank transfer, the field opens up considerably. Either way, check the licence before you deposit, set a limit before you play, and treat the wagering terms on any welcome bonus as the real cost of the offer rather than the headline number.

One last thing worth doing before your first deposit: log into your bank app and check whether gambling transactions are blocked on your card. A two-minute check saves a failed deposit and a call to customer service later. If you need support at any point, the NZ Gambling Helpline is available on 0800 654 655, 24 hours a day.